Hillcrest Residential Care Home

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About Us

Hillcrest Residential Care Home is in Frodsham in Cheshire. We care for older people, including those living with dementia, and we welcome respite guests as well as people moving in for the longer term.

We are not a large place and we do not want to be. Being small means people are known properly rather than in outline, that staff notice when somebody is not themselves, and that the day can be arranged around the people living here rather than the other way about. Getting up when you like, eating what you want, having your own things around you and seeing visitors whenever they call are ordinary parts of life and we treat them as such.

Staff help with washing, dressing, medication, meals and moving about, and they do it without making a fuss of it. For people living with dementia we keep things familiar and unhurried, and we ask families to tell us about a person's life in some detail, because knowing somebody's history is nearly always what helps us understand what they need in the moment.

Respite stays matter to us too. Caring for a relative at home is demanding work and a planned break is often what makes it possible to keep going.

Our most recent overall rating from the Care Quality Commission is good. Do come and look round, meet the team and speak to relatives of people who live here.

Common questions about Hillcrest Residential Care Home

Where is Hillcrest Residential Care Home located?

Hillcrest Residential Care Home is a residential care home in Frodsham, Cheshire West and Chester, WA6 6ES. You can view its exact location and get directions from the map on this page.

What type of care does Hillcrest Residential Care Home provide?

Hillcrest Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Hillcrest Residential Care Home's CQC rating?

Hillcrest Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 January 2020. You can read the full CQC report from the link on this page.

Does Hillcrest Residential Care Home provide dementia care?

Yes. Hillcrest Residential Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Hillcrest Residential Care Home offer respite or short-term care?

Yes. Hillcrest Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Hillcrest Residential Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Hillcrest Residential Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Hillcrest Residential Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Hillcrest Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Hillcrest Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Hillcrest Residential Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 9 January 2020
  • Report published: 9 January 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Hillcrest Residential Care Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Hillcrest Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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