Primrose Avenue

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About Us

Primrose Avenue in Crewe is a residential care home supporting older people and younger adults, including adults with a learning disability, autistic people and people with a physical disability.

The people who live here are adults with their own preferences, routines and plans, and we run the home on that basis. Residents have a genuine say in how the house works, what we eat, how their support is provided and what they do with their time. Our job is to make the life someone wants practical rather than to decide it for them.

Support plans are written with each person, in a form they can take part in, and revisited as things change. We pay close attention to how each individual communicates and to what helps when a day becomes difficult, because knowing that in advance is worth far more than working it out afterwards. Familiar staff, a predictable routine and respect for sensory needs matter a great deal here.

We encourage people to stay part of Crewe, whether that means family and friends, work or college, a club, or simply going out and choosing how to spend an afternoon.

We also offer respite stays. Our most recent overall rating from the Care Quality Commission is good, and you are welcome to visit.

Common questions about Primrose Avenue

Where is Primrose Avenue located?

Primrose Avenue is a residential care home in Crewe, Cheshire East, CW1 5NY. You can view its exact location and get directions from the map on this page.

What type of care does Primrose Avenue provide?

Primrose Avenue is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Primrose Avenue's CQC rating?

Primrose Avenue is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 January 2018. You can read the full CQC report from the link on this page.

Does Primrose Avenue offer respite or short-term care?

Yes. Primrose Avenue offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Primrose Avenue - Crewe

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Primrose Avenue - Crewe

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Primrose Avenue - Crewe is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Primrose Avenue - Crewe is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Primrose Avenue - Crewe offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Primrose Avenue - Crewe supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 18 January 2018
  • Report published: 18 January 2018

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in Cheshire East

More local care news for Cheshire East

Typical weekly fees in the North West

Primrose Avenue - Crewe has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Primrose Avenue - Crewe. Actual fees depend on the room, the level of care and how it is funded.

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