Waterhouse Manor Care Home

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About Us

Here at Waterhouse Manor Care Home, we welcome residents and their families into a warm and supportive environment in the heart of Ely, Cambridgeshire. We understand that choosing a care home is one of the most significant decisions a family can make, and we take that responsibility seriously.

We support a wide range of needs, including older person care, residential care, dementia care, and care for those living with a physical disability or a visual or hearing impairment. We also welcome younger adults and offer respite care for those who need a shorter stay, whether to recover after a period of illness or to give a family carer some time to rest.

Our approach is straightforward. We get to know each person as an individual, learning about their routines, preferences, and what matters most to them in daily life. For residents living with dementia, we take particular care to create a calm and familiar atmosphere, where people feel safe and understood rather than anxious or confused. For those with physical disabilities or sensory impairments, we work to ensure the environment and the support we provide genuinely reflect their needs.

Respite stays are given just as much thought and care as longer term placements. We want anyone who comes to us, even for a short time, to feel properly settled and looked after.

We are based in Ely, a close knit city with a strong sense of community, and we try to reflect that spirit in the way we run things here. Families are always welcome to visit, ask questions, and stay involved in the lives of their loved ones.

If you would like to find out more about life at Waterhouse Manor, we would be very happy to hear from you.

Common questions about Waterhouse Manor Care Home

Where is Waterhouse Manor Care Home located?

Waterhouse Manor Care Home is a residential care home in Ely, Cambridgeshire, CB7 5LB. You can view its exact location and get directions from the map on this page.

What type of care does Waterhouse Manor Care Home provide?

Waterhouse Manor Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

Does Waterhouse Manor Care Home provide dementia care?

Yes. Waterhouse Manor Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Waterhouse Manor Care Home offer respite or short-term care?

Yes. Waterhouse Manor Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Waterhouse Manor Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Waterhouse Manor Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Waterhouse Manor Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Waterhouse Manor Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Waterhouse Manor Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Waterhouse Manor Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East

Waterhouse Manor Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Waterhouse Manor Care Home. Actual fees depend on the room, the level of care and how it is funded.

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