Fen House

Fen House is a residential care home in Ely, Cambridgeshire (CB6 1SD). It holds a CQC rating of Good.

About Fen House

Fen House is a residential care home in Ely, Cambridgeshire, providing a permanent home for adults who need care and support with everyday life. We aim for a household where people are known properly rather than looked after efficiently. Our care is residential rather than nursing. We help with personal care, medication, meals, mobility and company, and we bring in community health professionals when something more clinical is needed. We support older adults and we also care for people with physical disabilities, adapting how we help with moving about and personal care so that independence is kept wherever it can be and dignity is never the thing that gets sacrificed for speed. We support younger adults as well, and we plan their interests, routines and social lives on their own terms rather than folding them into a pattern designed for older residents. Respite stays are available too, giving family carers a genuine break and letting a prospective resident spend time here before any permanent decision is taken. Our most recent overall rating from the Care Quality Commission is good. We would far rather be judged on what you see than on what we write, so please visit during an ordinary day, talk to the people who live here and ask us whatever you need to know.

Care provided at Fen House

Read the full inspection report on the CQC website.

Common questions about Fen House

Where is Fen House located?

Fen House is a residential care home in Ely, Cambridgeshire, CB6 1SD. You can view its exact location and get directions from the map on this page.

What type of care does Fen House provide?

Fen House is registered to provide residential personal care, with support that includes Older person care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Fen House's CQC rating?

Fen House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 August 2018. You can read the full CQC report from the link on this page.

Does Fen House offer respite or short-term care?

Yes. Fen House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Fen House

Can Mum or Dad stay here if their dementia gets worse?

No. Fen House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Fen House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Fen House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Fen House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Fen House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Fen House. Actual fees depend on the room, the level of care and how it is funded.

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