The Firs Residential Care Home

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About Us

The Firs Residential Care Home is in Ely, Cambridgeshire. We care for older people, including those living with dementia, adults with physical disabilities and younger adults, and we take respite bookings for people who need a stay of a few weeks rather than permanently.

We try to run a home rather than an institution. Rooms belong to the people in them, with their own furniture and photographs. Meals are worth sitting down to. The day has a shape without becoming a timetable, and there is company and activity for those who want it and a quiet corner for those who do not.

What makes that safe as well as pleasant is staff who know people rather than tasks. Our team notice when somebody is off colour, when an appetite has fallen away or when a normally talkative person has gone quiet, and they act on it with the GP or district nurse rather than waiting to see what happens.

For people living with dementia we keep routines and faces steady, learn about their earlier lives so conversation has somewhere to go, and give time rather than rushing. Where somebody with a physical disability wants to do things for themselves, we make sure equipment and layout help rather than hinder.

Families are welcome whenever suits them. Our most recent inspection by the Care Quality Commission rated us good overall. Please ring if you would like to look round.

Common questions about The Firs Residential Care Home

Where is The Firs Residential Care Home located?

The Firs Residential Care Home is a residential care home in Ely, Cambridgeshire, CB6 2TD. You can view its exact location and get directions from the map on this page.

What type of care does The Firs Residential Care Home provide?

The Firs Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Firs Residential Care Home's CQC rating?

The Firs Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 June 2026. You can read the full CQC report from the link on this page.

Does The Firs Residential Care Home provide dementia care?

Yes. The Firs Residential Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Firs Residential Care Home offer respite or short-term care?

Yes. The Firs Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Firs Residential Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Firs Residential Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Firs Residential Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. The Firs Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Firs Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Firs Residential Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 29 June 2026
  • Report published: 29 June 2026

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East

The Firs Residential Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from The Firs Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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