Towerhouse Residential Home

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About Us

Towerhouse is a residential home in Brent for older people who need help with daily living, including many people living with dementia. We offer respite stays as well as permanent places.

Our everyday work is the ordinary business of a household run well. Help with washing, dressing and moving about, given at the person's own pace and as privately as possible. Medication managed properly. Meals cooked here with real choice. Rooms that people make their own with their own furniture and pictures. Company when it is wanted and quiet when it is not. Many of the families we work with have their own traditions about food and hospitality, and we take that seriously rather than treating it as a detail.

We should be open about where we stand. Our most recent inspection by the Care Quality Commission rated us requires improvement overall. We did not dispute the findings. Since then we have strengthened staffing and supervision, tightened how we manage medicines and the records we keep, and had senior staff check the care actually being given rather than the care described on paper. That work continues and we are not going to claim it is finished.

We would far rather raise this ourselves and answer questions honestly than leave a family to discover it later. Anyone considering the home is welcome to visit, see how things are now, and ask us anything at all.

Common questions about Towerhouse Residential Home

Where is Towerhouse Residential Home located?

Towerhouse Residential Home is a residential care home in London, Brent, NW10 2HP. You can view its exact location and get directions from the map on this page.

What type of care does Towerhouse Residential Home provide?

Towerhouse Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Towerhouse Residential Home's CQC rating?

Towerhouse Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 10 January 2023. You can read the full CQC report from the link on this page.

Does Towerhouse Residential Home provide dementia care?

Yes. Towerhouse Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Towerhouse Residential Home offer respite or short-term care?

Yes. Towerhouse Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Towerhouse Residential Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Towerhouse Residential Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Towerhouse Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Towerhouse Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Towerhouse Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Towerhouse Residential Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 10 January 2023
  • Report published: 10 January 2023

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Requires Improvement
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the London

Towerhouse Residential Home has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Towerhouse Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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