Portelet Grange

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About Us

Here at Portelet Grange, we provide residential care for a range of people in the heart of Bournemouth, within the wider Bournemouth, Christchurch and Poole area. We welcome older adults, younger adults, and people living with mental health needs, and we also offer respite care for those who need a short term stay while their usual support is arranged or their family takes a break.

We understand that choosing a care home is one of the most significant decisions a person or family can make, and we do not take that lightly. From the moment someone contacts us, we try to make the process feel straightforward and human. We want people to feel genuinely at ease when they walk through our doors, not as though they are navigating a system.

Our team works hard to get to know each resident as an individual. The small things matter enormously to us, whether that is how someone takes their tea, the television programmes they enjoy, or the routines that help them feel settled and secure. We build care around the person, not the other way around.

We support residents with a range of needs, including those related to mental health, and we work closely with families and healthcare professionals to make sure everyone involved feels informed and included. For those joining us for respite stays, we aim to offer the same warmth and consistency that our long term residents experience.

We are currently awaiting a CQC rating, and we are committed to being open about how we work and how we are developing. We would always encourage anyone interested in Portelet Grange to come and visit us in person, have a look around, ask questions, and get a proper feel for who we are. We think that is the best way to know whether we are the right fit.

Common questions about Portelet Grange

Where is Portelet Grange located?

Portelet Grange is a residential care home in Bournemouth, Bournemouth, Christchurch and Poole, BH6 3PA. You can view its exact location and get directions from the map on this page.

What type of care does Portelet Grange provide?

Portelet Grange is registered to provide residential personal care, with support that includes Older person care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

Does Portelet Grange offer respite or short-term care?

Yes. Portelet Grange offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Portelet Grange

This home has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Portelet Grange

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Portelet Grange is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Portelet Grange is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Portelet Grange offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Portelet Grange supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

Portelet Grange has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Portelet Grange. Actual fees depend on the room, the level of care and how it is funded.

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