Ashley Phoenix Home

Ashley Phoenix Home is a residential care home in Bath, Bath and North East Somerset (BA2 1RN). It holds a CQC rating of Requires Improvement.

About Ashley Phoenix Home

Ashley Phoenix Home is a residential care home in Bath, in Bath and North East Somerset, supporting adults with a broad range of needs. We provide residential care for people with a learning disability or autism, for people living with mental health conditions, and for people with a physical disability or a visual or hearing impairment. A good number of those we support are younger adults, and we also offer respite stays for people who need somewhere safe and welcoming for a shorter period. We begin with the person rather than the diagnosis. In practice that means sitting down with someone and the people who matter to them, working out what a good day actually looks like, and then shaping the support around that. Some people here want company and a full week. Others prefer a quieter routine with help close by when they choose to ask for it. Both are entirely reasonable, and our job is to make either possible. Bath gives us plenty to work with, and we encourage people to keep up the interests, friendships and appointments they had before they came to us rather than letting life narrow once they move in. We would rather be straightforward about where we stand. Our most recent overall rating from the Care Quality Commission is requires improvement, and we accept that finding. We are working through the areas raised with us, and we would encourage anyone considering the home to visit, ask us difficult questions and judge us on what they see.

Care provided at Ashley Phoenix Home

Read the full inspection report on the CQC website.

Common questions about Ashley Phoenix Home

Where is Ashley Phoenix Home located?

Ashley Phoenix Home is a residential care home in Bath, Bath and North East Somerset, BA2 1RN. You can view its exact location and get directions from the map on this page.

What type of care does Ashley Phoenix Home provide?

Ashley Phoenix Home is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Ashley Phoenix Home's CQC rating?

Ashley Phoenix Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 14 October 2025. You can read the full CQC report from the link on this page.

Does Ashley Phoenix Home offer respite or short-term care?

Yes. Ashley Phoenix Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Ashley Phoenix Home

Can Mum or Dad stay here if their dementia gets worse?

No. Ashley Phoenix Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Ashley Phoenix Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Ashley Phoenix Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Ashley Phoenix Home supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Ashley Phoenix Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Ashley Phoenix Home. Actual fees depend on the room, the level of care and how it is funded.

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