Heron Hill Care Home

About Us

Heron Hill Care Home is a nursing home in Kendal, caring for older people whose health needs have gone beyond what can be managed comfortably at home. Having qualified nurses here at every hour means changes in somebody's condition are picked up early and handled calmly, which often spares a person an avoidable hospital admission.

A large part of our work is with people living with dementia. We keep the day unhurried and predictable, we make sure people see faces they recognise and we pay attention to the details that anchor somebody, a favourite chair, a particular time for tea, the music they have always liked. Families often tell us that what reassures them most is walking in and finding their relative settled and occupied rather than waiting.

Respite care is available too, for people recovering after illness or a hospital stay and for family carers who need a break.

Our most recent overall rating from the Care Quality Commission is good. We treat that as a foundation rather than a finish. If you are considering nursing care in this part of Cumbria, come and look round, meet the team and ask us whatever you want to know.

Common questions about Heron Hill Care Home

Where is Heron Hill Care Home located?

Heron Hill Care Home is a nursing home in Kendal, Westmorland and Furness, LA9 7SE. You can view its exact location and get directions from the map on this page.

What type of care does Heron Hill Care Home provide?

Heron Hill Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Heron Hill Care Home's CQC rating?

Heron Hill Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 November 2025. You can read the full CQC report from the link on this page.

Does Heron Hill Care Home provide dementia care?

Yes. Heron Hill Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Heron Hill Care Home offer respite or short-term care?

Yes. Heron Hill Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Heron Hill Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.

Questions families ask about Heron Hill Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Heron Hill Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

Yes. Heron Hill Care Home is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register

Can they try a short stay before deciding?

Yes. Heron Hill Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Heron Hill Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 14 November 2025
• Report published: 14 November 2025

Overall: Good

• Safe: Good
• Effective: Good
• Caring: Outstanding
• Responsive: Good
• Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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More nursing homes in Kendal

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