Ernstell House
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Respite Care
- CQC: Good
- Nursing Home
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About Us
Ernstell House is a nursing home in Plymouth. We provide nursing care for older people and younger adults, and we support people living with dementia, people with a physical disability, people with a visual or hearing impairment and people managing a mental health condition. We take respite stays as well as permanent admissions.
Recruiting and keeping good staff is the foundation of everything else we claim to do, and we would rather be judged on that than on the decor. Nurses and care staff who stay learn the people they work with properly, spot changes early and handle difficult moments calmly. A home with a revolving door of agency workers cannot do any of that, however smart the entrance hall looks.
Our clinical work covers medication, wound and skin care, nutrition, pain and mobility, with GPs and community teams involved as needed. Because there are nurses here at all hours, a lot of what would otherwise become a hospital admission is dealt with in the person's own room.
We also do a good deal of end of life care, and we try to do it properly: pain managed, family welcome at any hour, and the person's wishes written down while they can still tell us.
Our most recent overall rating from the Care Quality Commission is good. Visitors are welcome to come and see us.
Common questions about Ernstell House
Where is Ernstell House located?
Ernstell House is a nursing home in Plymouth, Plymouth, PL5 2EY. You can view its exact location and get directions from the map on this page.
What type of care does Ernstell House provide?
Ernstell House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Ernstell House's CQC rating?
Ernstell House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 March 2023. You can read the full CQC report from the link on this page.
Does Ernstell House provide dementia care?
Yes. Ernstell House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Ernstell House offer respite or short-term care?
Yes. Ernstell House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Ernstell House
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.
Questions families ask about Ernstell House
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. Ernstell House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
Yes. Ernstell House is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register
Can they try a short stay before deciding?
Yes. Ernstell House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
Yes. Ernstell House supports younger adults as well as older people. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 10 March 2023
- Report published: 10 March 2023
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
Typical weekly fees in the South West
Ernstell House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,300 per week per person, typical range
- Dementia care: £1,100 to £1,400 per week per person, typical range
- Nursing care: £1,250 to £1,600 per week per person, typical range
Indicative figures for the South West, not a quote from Ernstell House. Actual fees depend on the room, the level of care and how it is funded.
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