Windsor Court Care Home

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About Us

Windsor Court is a nursing home in Wallsend caring for older people and younger adults, including people living with dementia or mental ill health. Qualified nurses are on duty throughout the day and night.

Having nursing on site means health needs are met here as they arise rather than being arranged around visits from elsewhere, and it means our nurses and carers work as one team. How somebody likes their day to run, and what settles them when they are anxious, matters alongside the clinical detail.

For people living with dementia we keep routines steady and faces familiar. We ask families to tell us about the person's working life, their family and the things that calm them, and we use that daily. Where mental ill health is part of the picture we keep close contact with community teams and involve the person properly in decisions.

Meals are cooked here and adapted where swallowing or appetite is a difficulty.

Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather tell you that ourselves. We have taken the findings seriously, we are working through the areas raised, and we will go through the detail with anyone who asks.

Short stays are available for people needing nursing support for a period or to give a carer a break. If you are considering us, please visit and ask us the difficult questions.

Common questions about Windsor Court Care Home

Where is Windsor Court Care Home located?

Windsor Court Care Home is a nursing home in Wallsend, North Tyneside, NE28 6SD. You can view its exact location and get directions from the map on this page.

What type of care does Windsor Court Care Home provide?

Windsor Court Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Windsor Court Care Home's CQC rating?

Windsor Court Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 27 March 2026. You can read the full CQC report from the link on this page.

Does Windsor Court Care Home provide dementia care?

Yes. Windsor Court Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Windsor Court Care Home offer respite or short-term care?

Yes. Windsor Court Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Windsor Court Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.

Questions families ask about Windsor Court Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Windsor Court Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

Yes. Windsor Court Care Home is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register

Can they try a short stay before deciding?

Yes. Windsor Court Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Windsor Court Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 27 March 2026
  • Report published: 27 March 2026

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Requires Improvement
  • Responsive: Requires Improvement
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North East

Windsor Court Care Home has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Windsor Court Care Home. Actual fees depend on the room, the level of care and how it is funded.

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