Carter House

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About Us

Carter House is a nursing home in Merton, south London. We care for older people whose health needs go beyond residential care, and for younger adults living with conditions that require qualified nursing. Respite stays are available when a family carer needs a break or cover.

Registered nurses are on duty here at all hours. Medication is managed closely, wound care, catheter care and conditions that vary from week to week are handled on site, and a change in a resident's health tends to be noticed early because the person noticing knows them well. We work with GPs, district nurses, therapists and hospital teams, and we press on a resident's behalf when something is slow in coming.

Dementia care sits alongside the clinical side of our work and cannot really be separated from it. Somebody in pain or frightened who cannot say so will show us in other ways, and reading that properly depends on knowing the person. So we ask families about working lives, music, food and old habits, and we keep the day calm and familiar rather than busy and full of surprises.

For younger adults, we are conscious that nobody plans to live in a nursing home, so privacy, independence and holding on to friendships and interests get real attention here.

Our most recent overall rating from the Care Quality Commission is good. Families are welcome at any reasonable hour. Ring us if you would like to look round.

Common questions about Carter House

Where is Carter House located?

Carter House is a nursing home in London, Merton, SW20 0UE. You can view its exact location and get directions from the map on this page.

What type of care does Carter House provide?

Carter House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Carter House's CQC rating?

Carter House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 October 2022. You can read the full CQC report from the link on this page.

Does Carter House provide dementia care?

Yes. Carter House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Carter House offer respite or short-term care?

Yes. Carter House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Carter House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.

Questions families ask about Carter House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Carter House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

Yes. Carter House is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register

Can they try a short stay before deciding?

Yes. Carter House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Carter House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

Want a home that already answers yes to what matters? Search nearby with filters.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 28 October 2022
  • Report published: 28 October 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the London

Carter House has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Carter House. Actual fees depend on the room, the level of care and how it is funded.

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