Primrose House

Primrose House is a nursing home in Gateshead, Gateshead (NE10 9PU). It holds a CQC rating of Good.

About Primrose House

Primrose House is a nursing home in Gateshead caring for adults who need qualified nursing support alongside help with everyday living. Registered nurses are on duty at all hours, so clinical needs can be met here in familiar surroundings. Most of the people who live with us are older and many are living with dementia. We build the day around the person wherever the rota allows. Mornings that are not rushed. Food somebody actually wants. Familiar music. Staff who can tell whether company is welcome or whether quiet would be better. We also support people living with mental health conditions, working alongside community teams so that support stays joined up, people with physical disabilities, and people with sight or hearing loss, where how we announce ourselves and describe things matters a great deal. Younger adults with nursing needs live here too, and we try to make sure the life of the home has something in it for them. Respite stays are available, whether a family carer needs a planned break or somebody needs nursing support for a few weeks while regaining strength after illness. Our most recent overall rating from the Care Quality Commission is good. Please arrange to visit if you would like to see the home.

Care provided at Primrose House

Read the full inspection report on the CQC website.

Common questions about Primrose House

Where is Primrose House located?

Primrose House is a nursing home in Gateshead, Gateshead, NE10 9PU. You can view its exact location and get directions from the map on this page.

What type of care does Primrose House provide?

Primrose House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Primrose House's CQC rating?

Primrose House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 August 2025. You can read the full CQC report from the link on this page.

Does Primrose House provide dementia care?

Yes. Primrose House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Primrose House offer respite or short-term care?

Yes. Primrose House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Primrose House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Primrose House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. Primrose House is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. Primrose House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Primrose House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the North East

Primrose House has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Primrose House. Actual fees depend on the room, the level of care and how it is funded.

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