The Care Home

About Us

We at The Polegate Care Home are proud to offer compassionate nursing care in the welcoming town of Polegate, East Sussex. Nestled within a community known for its friendly atmosphere and proximity to the South Downs, our home provides a peaceful base where residents can feel truly at ease, supported by skilled professionals every step of the way.

Our setting in the BN postcode area places us within easy reach of local amenities, green spaces, and the wider East Sussex coastline, making visits from family and friends straightforward and pleasant. Polegate itself offers a gentle pace of life, with the village centre, transport links, and surrounding countryside all contributing to a calming environment for those who call our home their own. We have created a space that feels familiar and homely, where residents can enjoy comfortable living areas, quiet corners for reflection, and shared spaces that encourage conversation and companionship.

Nursing care sits at the heart of what we do. Our team is on hand around the clock to provide attentive clinical support for older people with complex health needs, ensuring that medical care is delivered with both expertise and kindness. For families, this means knowing that a loved one is in capable hands at all hours, with care plans tailored to each individual's wellbeing, dignity, and personal preferences.

We also specialise in dementia care, supporting residents living with memory loss through person centred approaches that focus on their identity, history, and the small daily moments that bring joy. Our team takes time to understand each resident, building trust and offering reassurance during what can be an uncertain journey for both the individual and their loved ones. Families often tell us that knowing their relative is understood, not just cared for, makes all the difference.

In addition to older person care, we welcome younger adults who require nursing support, recognising that everyone deserves an environment that respects their stage of life, interests, and aspirations. Whatever a resident's age or circumstances, our aim is the same: to provide care that feels personal, respectful, and rooted in genuine relationships.

Our most recent inspection by the Care Quality Commission, carried out in January 2023, awarded us an overall rating of Requires Improvement. We believe in being open about this with families considering our home. Within that assessment, we were rated Good across four key areas: Safe, Effective, Caring, and Responsive. These ratings reflect the day to day reality experienced by residents, including the warmth of our team, the quality of clinical care, and our responsiveness to individual needs. The area identified for improvement was Well led, and we have taken this feedback seriously, working steadily to strengthen our leadership and governance so that every part of our home matches the high standards our residents and their families deserve.

Choosing a nursing home is one of the most significant decisions a family can make, and we understand the weight of that choice. Whether you are exploring options for a parent, partner, or relative living with dementia, recovering from illness, or needing long term nursing support, we invite you to learn more about The Polegate Care Home. We would be glad to welcome you, answer your questions honestly, and help you feel confident that your loved one will be treated with the compassion, respect, and skilled attention they deserve.

Common questions about The Care Home

Where is The Care Home located?

The Care Home is a nursing home in Polegate, East Sussex, BN26 5AP. You can view its exact location and get directions from the map on this page.

What type of care does The Care Home provide?

The Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Care Home's CQC rating?

The Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 25 January 2020. You can read the full CQC report from the link on this page.

Does The Care Home provide dementia care?

Yes. The Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Care Home offer respite or short-term care?

Yes. The Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Polegate Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.

Questions families ask about The Polegate Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Polegate Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

Yes. The Polegate Care Home is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register

Can they try a short stay before deciding?

Yes. The Polegate Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Polegate Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 25 January 2020
• Report published: 25 January 2020

Overall: Requires Improvement

• Safe: Good
• Effective: Good
• Caring: Good
• Responsive: Good
• Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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