Vale View Heights

Vale View Heights is a nursing home in Sidmouth, Devon (EX10 9QG). It holds a CQC rating of Good.

About Vale View Heights

Vale View Heights is a nursing home in Sidmouth, Devon. We provide nursing care for older people, including those living with dementia, people with a physical disability and people with sight or hearing loss. We also support some younger adults with nursing needs and offer respite stays. Having qualified nurses on site means people can remain with us as their health needs change rather than facing another move, which matters a great deal to families who have already been through one. The clinical side is only part of it though. Most of what makes a day good or bad here has little to do with nursing. It is whether somebody was helped at their own pace, whether the food was something they genuinely wanted, whether their room feels like theirs and whether they were asked rather than told. Dementia support is a significant part of our work. Familiar staff, steady routines and patience do more good than anything else, along with a real effort to understand what somebody means when words have become unreliable. Where people have sight or hearing loss we take particular care over how we communicate so that nobody is left out of what is happening around them. Our most recent overall rating from the Care Quality Commission is good. We take it as confirmation that the everyday things are sound and we keep examining the detail. If you are considering a nursing home in this part of Devon for a relative, please come and see us and ask us whatever you need to know.

Care provided at Vale View Heights

Read the full inspection report on the CQC website.

Common questions about Vale View Heights

Where is Vale View Heights located?

Vale View Heights is a nursing home in Sidmouth, Devon, EX10 9QG. You can view its exact location and get directions from the map on this page.

What type of care does Vale View Heights provide?

Vale View Heights is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Vale View Heights's CQC rating?

Vale View Heights is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 June 2023. You can read the full CQC report from the link on this page.

Does Vale View Heights provide dementia care?

Yes. Vale View Heights supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Vale View Heights offer respite or short-term care?

Yes. Vale View Heights offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Vale View Heights

Can Mum or Dad stay here if their dementia gets worse?

Yes. Vale View Heights is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. Vale View Heights is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. Vale View Heights offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Vale View Heights supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Vale View Heights has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Vale View Heights. Actual fees depend on the room, the level of care and how it is funded.

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