North Hill House

North Hill House is a nursing home in St. Austell, Cornwall (PL25 4BJ). It holds a CQC rating of Requires Improvement.

About North Hill House

North Hill House is a nursing home in St. Austell, Cornwall. We provide nursing care for older people and for younger adults, including residents living with dementia and people with a physical disability. We also offer respite care for planned short stays. Having nurses on the team means people can stay with us as their health needs change rather than being moved on at an already difficult moment. Medication, wound care, continence, nutrition and the steady daily work of managing long term conditions are handled here by a team who know each resident well and who notice the small changes that matter. Families often tell us that is the part that lets them stop worrying quite so much. The nursing side is only half of it. The rest is the ordinary shape of a good day. Residents decide when they get up, what they eat, where they spend their time and how much company they want. Meals are proper meals and we take note of what people genuinely enjoy. Some like everything that is going on in the communal rooms; others prefer their own room and their own routine, and both are entirely reasonable ways to live. Dementia care shapes how the whole home runs. We keep things familiar and unhurried, and we spend time working out what settles a particular person rather than applying one approach to everybody. Respite stays are arranged with the same thought as a permanent move. Visitors are welcome without ceremony. Please contact us if you would like to look round.

Care provided at North Hill House

Read the full inspection report on the CQC website.

Local care news in Cornwall

More local care news for Cornwall

Common questions about North Hill House

Where is North Hill House located?

North Hill House is a nursing home in St. Austell, Cornwall, PL25 4BJ. You can view its exact location and get directions from the map on this page.

What type of care does North Hill House provide?

North Hill House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is North Hill House's CQC rating?

North Hill House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 2 February 2026. You can read the full CQC report from the link on this page.

Does North Hill House provide dementia care?

Yes. North Hill House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does North Hill House offer respite or short-term care?

Yes. North Hill House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about North Hill House

Can Mum or Dad stay here if their dementia gets worse?

Yes. North Hill House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. North Hill House is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. North Hill House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. North Hill House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

North Hill House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from North Hill House. Actual fees depend on the room, the level of care and how it is funded.

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