Support Solutions

Support Solutions is a home care agency in York, York (YO1 9UA). It holds a CQC rating of Good.

About Support Solutions

Support Solutions provides care in people's own homes in York and the surrounding area. Our aim is to give people enough help to keep living where they want to live, delivered by carers they know and at the times they have agreed. We visit older people needing assistance with washing, dressing, meals and medication, and people living with dementia, where familiar faces and a settled routine count for a great deal. We support adults who have a learning disability, autistic adults, people with a physical disability and people whose sight or hearing is impaired, along with younger adults needing support to live independently. We also support people living with eating disorders, where mealtimes need patience and a plan agreed with the person and their clinical team, and people working through problems with alcohol or drugs. That range means briefing carers thoroughly and keeping teams small around each person, so support stays familiar and changes get noticed early. Everything starts with a home visit and an honest conversation about what would genuinely help. Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk it through.

Care provided at Support Solutions

Read the full inspection report on the CQC website.

Common questions about Support Solutions

Where is Support Solutions located?

Support Solutions is a home care agency based in York, York (YO1 9UA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Support Solutions provide?

Support Solutions is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Support Solutions's CQC rating?

Support Solutions is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 October 2017. You can read the full CQC report from the link on this page.

Does Support Solutions provide dementia care?

Yes. Support Solutions supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Support Solutions

Can they support someone living with dementia at home?

Yes. Yes. Support Solutions is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Support Solutions covers roughly 10 miles from York.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the Yorkshire & Humberside

Support Solutions has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from Support Solutions. Actual fees depend on the room, the level of care and how it is funded.

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