Home Instead

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About Us

Home Instead Stourbridge provides care and support in people's own homes across the town and the surrounding area. Our purpose is to make home a place where somebody can be properly looked after, so that moving elsewhere remains a choice rather than an inevitability.

Much of our work is with older adults, helping with personal care, medication, meals, household tasks and getting out safely, and with people living with dementia, where familiarity and an unhurried manner do more good than anything else we could offer. We work with adults who have a learning disability or autism, where the point is to build confidence at the person's own pace, and with people living with mental health conditions, where a steady relationship and early recognition of changes count for most. We support people with physical disabilities and people with a visual or hearing impairment, adapting how we assist and how we communicate, and younger adults, whose care is planned around work, study, family and independence.

We keep the team around each person as small and consistent as we can, because relationships are what make this work.

Our most recent overall rating from the Care Quality Commission is outstanding. We are pleased about it, and equally aware that it describes what was found at one point rather than something we are entitled to keep.

Common questions about Home Instead

Where is Home Instead located?

Home Instead is a home care agency based in Stourbridge, Worcestershire (DY9 0NJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Home Instead provide?

Home Instead is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Home Instead's CQC rating?

Home Instead is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 2 May 2019. You can read the full CQC report from the link on this page.

Does Home Instead provide dementia care?

Yes. Home Instead supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Stourbridge

This agency provides care within approximately 10 miles of their Stourbridge office. Radius is approximate — claim to update

Contact Home Instead Stourbridge

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 2 May 2019
  • Report published: 2 May 2019

Overall: Outstanding

  • Safe: Good
  • Effective: Good
  • Caring: Outstanding
  • Responsive: Good
  • Well-led: Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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