Step Up Training and Care

Step Up Training and Care is a home care agency in Redditch, Worcestershire (B97 6HA).

About Step Up Training and Care

Step Up Training and Care provides care and support to people in their own homes in Redditch and the surrounding part of Worcestershire. We work with older people and younger adults, people living with dementia, and people with a physical disability or with sight or hearing loss. Training sits in our name because we think it is what separates good home care from the other kind. Carers who understand why they are doing something, not simply what to do, notice more, explain better and make fewer mistakes, so we train our staff properly for the needs they actually support and supervise them in the work. The support itself can include personal care, prompting and assistance with medication, preparing meals and drinks, help with moving about safely, shopping, laundry and housework, and support to get out to appointments and activities. Some people need one short call a day and others need several longer visits. We keep the same carers visiting the same households wherever the rota allows, and we take timekeeping seriously, because a visit that does not arrive causes more worry than no arrangement at all. We keep families informed and work alongside the other professionals involved. If you are considering care at home in this area, please ring us.

Care provided at Step Up Training and Care

Read the full inspection report on the CQC website.

Common questions about Step Up Training and Care

Where is Step Up Training and Care located?

Step Up Training and Care is a home care agency based in Redditch, Worcestershire (B97 6HA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Step Up Training and Care provide?

Step Up Training and Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Step Up Training and Care provide dementia care?

Yes. Step Up Training and Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Step Up Training and Care

Can they support someone living with dementia at home?

Yes. Yes. Step Up Training and Care Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Step Up Training and Care Ltd covers roughly 10 miles from Redditch.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Step Up Training and Care Ltd has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Step Up Training and Care Ltd. Actual fees depend on the room, the level of care and how it is funded.

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