Crescent House

Crescent House is a home care agency in Bilston, Wolverhampton (WV14 0BZ). It holds a CQC rating of Good.

About Crescent House

We are Crescent House, based in Bilston and supporting people in their own homes across Wolverhampton and the surrounding area. We work with older people and people living with dementia, adults with a learning disability and autistic adults, people managing a mental health condition, people with a physical disability, and younger adults who need support to live independently. Nothing begins with a brochure. It begins with a visit and an honest conversation about what has become difficult, what is still manageable and what would genuinely make a difference. From that we agree a plan together, which might be a single morning call or several visits a day covering personal care, medication, meals and the running of a household. We protect continuity rather than merely hoping for it. Sending the same carers to the same people is better care by any measure, and it is what allows somebody to relax enough to accept help with the more personal things or to mention a worry they have been keeping to themselves. Our carers are trained for the specific work they are sent to do and are supervised properly, and the office is reachable when a family needs to speak to somebody. We keep in contact with district nurses, GPs and social workers. Our most recent CQC overall rating is good. Please ring us to discuss care at home.

Care provided at Crescent House

Read the full inspection report on the CQC website.

Common questions about Crescent House

Where is Crescent House located?

Crescent House is a home care agency based in Bilston, Wolverhampton (WV14 0BZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Crescent House provide?

Crescent House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Crescent House's CQC rating?

Crescent House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 March 2023. You can read the full CQC report from the link on this page.

Does Crescent House provide dementia care?

Yes. Crescent House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Crescent House

Can they support someone living with dementia at home?

Yes. Yes. Crescent House is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Crescent House covers roughly 10 miles from Bilston.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Crescent House has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Crescent House. Actual fees depend on the room, the level of care and how it is funded.

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