Swivel Healthcare Registered Office

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About Us

Swivel Healthcare provides home care to adults in Northampton and the surrounding area. We support older people and younger adults, people living with dementia, adults with learning disabilities and autism, people managing mental health conditions, people with physical disabilities, and people who have sight or hearing loss.

Our visits cover personal care, medicines, meals, the household, shopping and getting out and about, arranged around the person's day rather than around a rota. We plan the support with the person, keep the visiting team small so faces stay familiar, and review the arrangement when circumstances change.

We need to be honest about our inspection position. Our most recent overall rating from the Care Quality Commission was requires improvement. We did not welcome that and we are not going to argue with it. The findings gave us a clear list of things to put right, and we have concentrated on exactly those areas: how we record what we do, how we handle medicines, how we check the quality of visits, and how well prepared our care workers are before they start supporting somebody.

That work is still under way. If you are weighing us up, ask us directly what has changed and what has not, and we will give you a straight answer rather than a reassuring one.

Common questions about Swivel Healthcare Registered Office

Where is Swivel Healthcare Registered Office located?

Swivel Healthcare Registered Office is a home care agency based in Northampton, West Northamptonshire (NN3 6LG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Swivel Healthcare Registered Office provide?

Swivel Healthcare Registered Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Swivel Healthcare Registered Office's CQC rating?

Swivel Healthcare Registered Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 July 2023. You can read the full CQC report from the link on this page.

Does Swivel Healthcare Registered Office provide dementia care?

Yes. Swivel Healthcare Registered Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Northampton

This agency provides care within approximately 10 miles of their Northampton office. Radius is approximate — claim to update

Contact Swivel Healthcare Registered Office

This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 12 July 2023
  • Report published: 12 July 2023

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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