CSK Support 24

CSK Support 24 is a home care agency in Northampton, West Northamptonshire (NN3 6AQ). It holds a CQC rating of Requires Improvement.

About CSK Support 24

CSK Support 24 in Northampton provides care and support to people in their own homes across the town and the surrounding area. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism, mental health needs, physical disabilities, sensory loss, and support for people affected by alcohol or drug misuse. Support is agreed at home with the person and whoever they want involved. It may be a short daily call for personal care and medication, several visits for meals, company and help around the house, or support aimed less at the body than at keeping a life together: appointments kept, money managed, a routine that holds when things are hard. We need to be straight about where we stand. Our most recent inspection by the Care Quality Commission rated us requires improvement overall. We accepted what was found rather than contesting it. Since then we have strengthened supervision and training, tightened how visits, medicines and records are managed and checked, and increased how closely senior staff look at the care actually being given rather than the care written down. That work continues and we will not claim it is complete. We would rather raise this ourselves and answer questions openly than have a family learn it elsewhere. Ask us anything, including the uncomfortable questions about reliability and continuity.

Care provided at CSK Support 24

Read the full inspection report on the CQC website.

Common questions about CSK Support 24

Where is CSK Support 24 located?

CSK Support 24 is a home care agency based in Northampton, West Northamptonshire (NN3 6AQ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does CSK Support 24 provide?

CSK Support 24 is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is CSK Support 24's CQC rating?

CSK Support 24 is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 August 2024. You can read the full CQC report from the link on this page.

Does CSK Support 24 provide dementia care?

Yes. CSK Support 24 supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about CSK Support 24

Can they support someone living with dementia at home?

Yes. Yes. CSK Support 24 Ltd Northampton is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. CSK Support 24 Ltd Northampton covers roughly 10 miles from Northampton.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

CSK Support 24 Ltd Northampton has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from CSK Support 24 Ltd Northampton. Actual fees depend on the room, the level of care and how it is funded.

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