HCF The Springs

HCF The Springs is a home care agency in Pontefract, Wakefield (WF9 4LX). It holds a CQC rating of Good.

About HCF The Springs

HCF The Springs provides support at home for people in Pontefract and across the Wakefield district. The people we visit include older people, many of them living with dementia, as well as younger adults, people with a learning disability or autism, people with a physical disability, people with sight or hearing loss and people managing mental health conditions. With a range that wide we do not pretend one approach suits everybody. We spend proper time at the start understanding how somebody lives, what they want help with and what they would rather keep doing themselves, and we then think carefully about which carer suits which person. The right match makes more difference than anything written in a plan, and once it is working we try to protect it by keeping the same small team visiting. Visits can cover personal care and medication, cooking, shopping and housework, support to get out into the community or to work and college, or company for somebody who sees very few people in a week. Some people need one short call a day and others need several, or support overnight. Our most recent overall rating from the Care Quality Commission is good. We treat it as the standard we are expected to hold rather than an achievement to display, and we keep asking the people we support whether we are doing what we promised. If you would like to discuss support at home in this area, we are happy to come out and talk it through with no obligation.

Care provided at HCF The Springs

Read the full inspection report on the CQC website.

Common questions about HCF The Springs

Where is HCF The Springs located?

HCF The Springs is a home care agency based in Pontefract, Wakefield (WF9 4LX), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does HCF The Springs provide?

HCF The Springs is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is HCF The Springs's CQC rating?

HCF The Springs is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 September 2019. You can read the full CQC report from the link on this page.

Does HCF The Springs provide dementia care?

Yes. HCF The Springs supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about HCF The Springs

Can they support someone living with dementia at home?

Yes. Yes. HCF The Springs is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. HCF The Springs covers roughly 10 miles from Pontefract.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the Yorkshire & Humberside

HCF The Springs has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from HCF The Springs. Actual fees depend on the room, the level of care and how it is funded.

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