HLG Complex Care

HLG Complex Care is a home care agency in Ossett, Wakefield (WF5 9TJ). It holds a CQC rating of Good.

About HLG Complex Care

HLG Complex Care supports people in their own homes across Ossett, Wakefield and the surrounding area. Much of our work is with people whose needs are substantial and long standing, where a standard package would not be enough. We support older people and younger adults, including people managing mental health conditions, people with physical disabilities and people living with sight or hearing loss. Support can range from help with washing, dressing and medication to detailed packages covering most of the day, planned around clinical needs, equipment and the way the household actually runs. Complex care depends on getting the details right, so we assess thoroughly before we start and we write plans that staff can follow without guesswork. Carers are trained for the specific needs of the people they visit rather than in general terms, and they are supervised properly once they are working. Where health professionals are involved, we work alongside them and keep the records they need. We also know that a person is not their care plan. The point of all this planning is that someone gets to live in their own home, on their own terms, with the least disruption we can manage. Our most recent overall rating from the Care Quality Commission is good. If you would like to discuss support at home, please contact us and we will come out to see you.

Care provided at HLG Complex Care

Read the full inspection report on the CQC website.

Common questions about HLG Complex Care

Where is HLG Complex Care located?

HLG Complex Care is a home care agency based in Ossett, Wakefield (WF5 9TJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does HLG Complex Care provide?

HLG Complex Care is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is HLG Complex Care's CQC rating?

HLG Complex Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 October 2025. You can read the full CQC report from the link on this page.

Questions families ask about HLG Complex Care

Can they support someone living with dementia at home?

No. HLG Complex Care Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. HLG Complex Care Ltd covers roughly 10 miles from Ossett.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the Yorkshire & Humberside

HLG Complex Care Ltd has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from HLG Complex Care Ltd. Actual fees depend on the room, the level of care and how it is funded.

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