Smartlinks Care Services

Smartlinks Care Services is a home care agency in Castleford, Wakefield (WF10 4QF).

About Smartlinks Care Services

Smartlinks Care provides care and support to people in their own homes in Castleford and the surrounding area. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism, mental health needs, physical disabilities, and sight and hearing loss. We begin with a visit at home. What we want to understand is how the household runs, who is already helping, what the person manages perfectly well without us and where help would make a real difference. The plan comes out of that conversation and belongs to the person to change rather than to us to impose. Support may be a single daily call for personal care and medication, several visits covering meals, housework, shopping and company, or longer stretches for somebody who should not be alone for long. Across the range of needs we meet, training is practical rather than nominal, and our carers have the knowledge for the people they visit before they go out to them. Continuity is what families notice most, so we keep rounds tight and local, send the same carers wherever the rota allows, and say in advance when a new face is coming. Our carers are checked, trained and supervised, and we are registered with and regulated by the Care Quality Commission.

Care provided at Smartlinks Care Services

Read the full inspection report on the CQC website.

Common questions about Smartlinks Care Services

Where is Smartlinks Care Services located?

Smartlinks Care Services is a home care agency based in Castleford, Wakefield (WF10 4QF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Smartlinks Care Services provide?

Smartlinks Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Smartlinks Care Services provide dementia care?

Yes. Smartlinks Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Smartlinks Care Services

Can they support someone living with dementia at home?

Yes. Yes. Smartlinks Care Services Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Smartlinks Care Services Ltd covers roughly 10 miles from Castleford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the Yorkshire & Humberside

Smartlinks Care Services Ltd has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from Smartlinks Care Services Ltd. Actual fees depend on the room, the level of care and how it is funded.

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