iDirect - West Dorset

iDirect - West Dorset is a home care agency in Dorchester (DT1 3JU). It holds a CQC rating of Outstanding.

About iDirect - West Dorset

We provide care at home across west Dorset, working from Dorchester. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions, people with physical disabilities and people with visual or hearing impairments. Needs that varied cannot be met from a standard package, so we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. Where somebody is living with dementia, a familiar and unhurried carer does more good than anything written down. Covering a market town and a good deal of countryside means reliability has to be planned rather than promised, and we would rather be honest about what we can cover than commit to more than we can keep to. Where we do commit, we try to send the same carers consistently. At our most recent inspection the Care Quality Commission rated us outstanding overall. We are pleased with that and conscious that a rating describes a moment. What keeps it true is the daily work and listening when somebody tells us something is wrong. If you are looking into care at home, please get in touch.

Care provided at iDirect - West Dorset

Read the full inspection report on the CQC website.

Common questions about iDirect - West Dorset

Where is iDirect - West Dorset located?

iDirect - West Dorset is a home care agency based in Dorchester (DT1 3JU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does iDirect - West Dorset provide?

iDirect - West Dorset is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is iDirect - West Dorset's CQC rating?

iDirect - West Dorset is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 4 April 2020. You can read the full CQC report from the link on this page.

Does iDirect - West Dorset provide dementia care?

Yes. iDirect - West Dorset supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about iDirect - West Dorset

Can they support someone living with dementia at home?

Yes. Yes. iDirect - West Dorset is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. iDirect - West Dorset covers roughly 10 miles from Dorchester.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in England

iDirect - West Dorset has not published its fees yet. These are typical hourly rates for England, so you know roughly what to expect before you call.

Indicative figures for England, not a quote from iDirect - West Dorset. Actual fees depend on the room, the level of care and how it is funded.

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