Waterside House

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About Us

We at Waterside House are proud to provide compassionate home care across Manchester and the wider Trafford area, supporting individuals to live well and safely within the comfort and familiarity of their own homes.

Based in the M postcode area, our team delivers personalised care throughout local neighbourhoods, reaching residents wherever they call home. Whether you live in a quiet suburban street, a flat in the heart of the community, or a family house filled with memories, our carers come to you, helping to maintain the routines, surroundings, and independence that matter most. Remaining at home, surrounded by treasured belongings and familiar faces, can make all the difference to a person's wellbeing, and we work hard to make that possible.

Our specialist support covers a broad spectrum of needs, including older person care, dementia care, mental health support, learning disability and autism care, physical disability support, and care for those living with visual or hearing impairment. We also support younger adults who require tailored assistance to thrive in everyday life. In practice, this means our carers are experienced in adapting their approach to the individual in front of them, whether that involves gentle reassurance for someone living with dementia, structured routines for a person with autism, or practical help with mobility and personal care. Families can take comfort in knowing that the support we provide is shaped around the person, not the other way round, with dignity, respect, and choice at the heart of every visit.

We understand that inviting a carer into your home is a significant step, and trust is everything. That is why we take time to listen to each individual and their loved ones, building a care plan that reflects preferences, cultural needs, and personal goals. From a short daily visit to more comprehensive support, our aim is to enhance quality of life whilst giving families peace of mind.

Waterside House was rated Good overall by the Care Quality Commission at its most recent inspection, with Good ratings across the Safe, Effective, Caring, and Responsive domains. The Well-led domain was rated as Requires Improvement, and we remain committed to ongoing development in this area, continually reflecting on our practice so that the people we support always receive care of a standard we can be proud of. A Good rating reflects a provider that meets the expectations of those who rely on it, and we work every day to build on that foundation.

If you are exploring care options for yourself or a loved one in Manchester or Trafford, we warmly invite you to get in touch. Choosing the right support can feel daunting, but you do not have to navigate it alone. Our friendly team is here to answer your questions, offer guidance, and help you take the next step with confidence and compassion.

Common questions about Waterside House

Where is Waterside House located?

Waterside House is a home care agency based in Manchester, Trafford (M33 7ZF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Waterside House provide?

Waterside House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Waterside House's CQC rating?

Waterside House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 July 2021. You can read the full CQC report from the link on this page.

Does Waterside House provide dementia care?

Yes. Waterside House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Manchester

This agency provides care within approximately 10 miles of their Manchester office. Radius is approximate — claim to update

Contact Waterside House

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 2 July 2021
  • Report published: 2 July 2021

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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