Mak Connect

Mak Connect is a home care agency in Altrincham, Trafford (WA14 5PA). It holds a CQC rating of Good.

About Mak Connect

Mak Connect provides care and support in people's own homes in Altrincham and across the Trafford area. We work with older people, people living with dementia, adults with learning disabilities, autistic adults, people living with sight or hearing loss, and younger adults. Our first meeting is a conversation rather than an assessment. What has genuinely become difficult? What do you still manage and would rather we left well alone? What would take the most pressure off this week? Times and tasks follow from those answers, because a plan written the other way round describes a type of person rather than an actual one. The work covers personal care, medication, meals, moving safely about the house, laundry, shopping, appointments and unhurried company. For some of the people we support it looks different again, with somebody alongside them at college, at a group, at an appointment or on the bus into town. Consistency does more good here than almost anything else. We keep the same small team around each person, give proper notice before anything changes, and hold to what we agreed even when a rota would rather we did not. For autistic people in particular, knowing what is coming is a large part of what makes support workable at all. The Care Quality Commission rated us good at our most recent inspection, and we keep asking the people we support whether we are doing what we said we would.

Care provided at Mak Connect

Read the full inspection report on the CQC website.

Common questions about Mak Connect

Where is Mak Connect located?

Mak Connect is a home care agency based in Altrincham, Trafford (WA14 5PA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Mak Connect provide?

Mak Connect is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Mak Connect's CQC rating?

Mak Connect is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 July 2023. You can read the full CQC report from the link on this page.

Does Mak Connect provide dementia care?

Yes. Mak Connect supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Mak Connect

Can they support someone living with dementia at home?

Yes. Yes. Mak Connect Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Mak Connect Ltd covers roughly 10 miles from Altrincham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Mak Connect Ltd has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Mak Connect Ltd. Actual fees depend on the room, the level of care and how it is funded.

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