Total Community Care

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About Us

Total Community Care supports people in their own homes across Telford and the wider Telford and Wrekin area. We work with older people and with younger adults, and the needs we cover range from a little practical help each morning to full packages built around complex and long standing conditions.

We support people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions, people with physical disabilities and people with sight or hearing loss. What holds all of that together is the way we plan. We start by asking what the person wants their day to look like, what they can do themselves and where help is genuinely useful, and we write the plan around those answers.

Consistency matters. We try to keep the same small team visiting the same people, we brief carers thoroughly, and we keep families in the picture without taking decisions away from the person we support.

Our carers are trained for the particular needs of those they visit, including communication, moving and handling, medication and, where relevant, positive behaviour support. Training is not a single event here, and neither is supervision.

The Care Quality Commission rated us good at our most recent inspection.

If you would like to discuss support at home for yourself or someone close to you, please get in touch and we will arrange to come and see you.

Common questions about Total Community Care

Where is Total Community Care located?

Total Community Care is a home care agency based in Telford, Telford and Wrekin (TF2 9TW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Total Community Care provide?

Total Community Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Total Community Care's CQC rating?

Total Community Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 September 2022. You can read the full CQC report from the link on this page.

Does Total Community Care provide dementia care?

Yes. Total Community Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Telford

This agency provides care within approximately 10 miles of their Telford office. Radius is approximate — claim to update

Contact Total Community Care

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 23 September 2022
  • Report published: 23 September 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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