The Comfort Squad

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About Us

We at The Comfort Squad are proud to offer compassionate home care across Telford and the wider Telford and Wrekin area, bringing professional support directly to the place people love most: their own home.

Operating throughout the TF postcode area and across the West Midlands region, our team travels to those we support, delivering care within the comfort and familiarity of their own surroundings. Whether that is a family home filled with memories, a bungalow, or supported accommodation, we adapt to each individual environment, respecting the routines, preferences, and personal touches that make a house feel like home.

Our care is thoughtfully tailored to meet a diverse range of needs. We support older people who wish to remain independent in later life, providing the practical and emotional assistance that helps daily living feel manageable and dignified. For adults living with a learning disability or autism, we work at each person's pace, focusing on communication, choice, and building trusting relationships that empower confidence and wellbeing. We also support individuals with physical disabilities, offering mobility assistance, personal care, and everyday help delivered with sensitivity and respect. For younger adults navigating life with additional needs, we provide flexible, person centred support that champions independence, aspirations, and social connection.

In practice, this means families can rest a little easier knowing their loved one is receiving attentive, respectful care from a team that genuinely listens. From help with washing and dressing to medication prompts, meal preparation, companionship, and support to enjoy the local community, we shape our visits around what matters most to each person we support. We understand that inviting a care provider into your home is a significant decision, and we take that trust seriously.

As a newer provider, we are Not Yet Rated by the Care Quality Commission. This simply means we have not yet completed our first full inspection under the CQC framework. We remain fully committed to meeting and exceeding the standards expected of every regulated home care provider in England, and we welcome open conversations with families about our approach, our team, and our values.

If you are exploring home care options in Telford for yourself or someone you love, we warmly invite you to get in touch with The Comfort Squad. We would be delighted to talk through your situation, answer your questions, and help you feel confident about the next step. Choosing care is a personal journey, and we are here to walk it alongside you with kindness, patience, and expertise.

Common questions about The Comfort Squad

Where is The Comfort Squad located?

The Comfort Squad is a home care agency based in Telford, Telford and Wrekin (TF7 4BB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does The Comfort Squad provide?

The Comfort Squad is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

Coverage Area

Within 10 miles of Telford

This agency provides care within approximately 10 miles of their Telford office. Radius is approximate — claim to update

Contact The Comfort Squad Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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