Priority Care (Shropshire)

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About Us

Priority Care in Shropshire provides care and support to people in their own homes in Telford and the surrounding area. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism, mental health needs, physical disabilities, sensory loss, and support for people affected by alcohol or drug misuse.

Support is agreed at home with the person and whoever they want involved. It may be a short daily call for personal care and medication, several visits for meals, company and help around the house, or support aimed less at the body than at keeping a life together: appointments kept, money managed, a routine that holds when things are difficult.

Where somebody is in recovery or managing a mental health condition, people tell us that consistency and clear expectations help more than reassurance, so we try to be steady and straightforward rather than indulgent, and we work with GPs and community teams rather than in isolation.

Across such a range of needs, training is practical rather than nominal, and our carers have the knowledge for the people they visit before they go out. We keep teams small and introduce new staff properly.

Our most recent inspection by the Care Quality Commission rated us good overall, and we are glad to talk through a particular situation.

Common questions about Priority Care (Shropshire)

Where is Priority Care (Shropshire) located?

Priority Care (Shropshire) is a home care agency based in Telford, Telford and Wrekin (TF1 6QJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Priority Care (Shropshire) provide?

Priority Care (Shropshire) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Priority Care (Shropshire)'s CQC rating?

Priority Care (Shropshire) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 July 2018. You can read the full CQC report from the link on this page.

Does Priority Care (Shropshire) provide dementia care?

Yes. Priority Care (Shropshire) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Telford

This agency provides care within approximately 10 miles of their Telford office. Radius is approximate — claim to update

Contact Priority Care (Shropshire) Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 12 July 2018
  • Report published: 12 July 2018

Overall: Good

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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