Empowering U (& Shropshire)

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About Us

Empowering U supports people in their own homes across Telford and Shropshire. We take on a wide range of needs, and each arrangement begins with a proper conversation about what the person wants their day to look like rather than with a standard package.

For older people we help with personal care, medication, meals, housework, shopping and getting out and about, and we notice and raise the changes that are easy to overlook. For people living with dementia we keep the same care workers visiting, follow the routine the household already has and avoid moving things about in a home that is known by heart.

We support adults with a learning disability and autistic adults, where the emphasis is on independence and on communicating in the way that suits the person, and adults with mental health needs, where reliability and respect do most of the good. We help people with a physical disability to move safely and manage at home, and where there is sight or hearing loss we adapt how we communicate.

We also support people living with eating disorders, working alongside the health professionals involved and without judgement at mealtimes or afterwards. Younger adults are supported around their own commitments.

Our staff are trained for the individuals they support, and in a county this spread out we plan rotas honestly rather than promising what cannot be delivered. Please contact us to discuss support at home.

Common questions about Empowering U (& Shropshire)

Where is Empowering U (& Shropshire) located?

Empowering U (& Shropshire) is a home care agency based in Telford, Telford and Wrekin (TF2 9TW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Empowering U (& Shropshire) provide?

Empowering U (& Shropshire) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Empowering U (& Shropshire)'s CQC rating?

Empowering U (& Shropshire) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 March 2020. You can read the full CQC report from the link on this page.

Does Empowering U (& Shropshire) provide dementia care?

Yes. Empowering U (& Shropshire) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Telford

This agency provides care within approximately 10 miles of their Telford office. Radius is approximate — claim to update

Contact Empowering U (Telford & Shropshire)

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 11 March 2020
  • Report published: 11 March 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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