Caero Healthcare

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About Us

We at Caero Healthcare are proud to provide compassionate home care across Telford and the wider Telford and Wrekin area, supporting individuals to live safely and comfortably in the place they know best: their own home.

Based within the TF postcode area, our team is well positioned to reach families throughout Telford and the surrounding communities of the West Midlands. Rather than asking loved ones to adapt to a new environment, we bring thoughtful, tailored support directly to them, whether that is a familiar living room, a favourite garden view, or the kitchen where they have shared decades of memories. This continuity of place can be especially meaningful for those who find change unsettling, and it allows family routines and relationships to remain at the heart of daily life.

Our care is shaped around the individual, and we support a broad range of needs. For older people, we assist with the everyday tasks that can become more challenging over time, from personal care and mobility to meal preparation, medication prompts, and companionship. For those living with dementia, we take a patient, person centred approach, focusing on familiarity, reassurance, and gentle encouragement to help each person feel calm, respected, and understood. Families often tell us how much peace of mind it brings to know a consistent, trained carer is checking in on their relative.

We also offer specialised support for adults with learning disabilities and autism, working closely with each person to understand their preferences, communication style, and goals. Our aim is to promote independence, confidence, and community involvement, whilst ensuring the right level of support is always available. For those with physical disabilities, we provide practical assistance that respects dignity and encourages autonomy, helping people to continue doing the things that matter most to them. We further extend our support to individuals with visual or hearing impairments, adapting our communication and daily routines to remove barriers and build trust. Younger adults navigating complex needs are equally welcomed, with care plans designed to reflect their lifestyle, aspirations, and personal identity rather than a one size fits all model.

In practice, this means families can expect care that feels personal rather than procedural. We take the time to listen, to learn about the person behind the care needs, and to build genuine relationships with both our clients and their loved ones. Whether support is required for a few hours a week or on a more intensive daily basis, we work in partnership with families to design a plan that fits their circumstances and evolves as needs change.

As a newer presence on the CareCompass directory, Caero Healthcare is currently listed as Not Yet Rated by the Care Quality Commission. This simply reflects that a full inspection has not taken place at this stage, and it is a common status for providers awaiting their first formal review. In the meantime, we remain fully committed to the standards expected of every regulated provider, and we welcome open conversations with families about our approach, training, and safeguarding practices. Transparency and trust are values we hold closely, and we are always happy to answer questions.

Choosing home care for someone you love is a deeply personal decision, and we understand the care and consideration that goes into it. If you are exploring options in Telford or the wider Telford and Wrekin area, we would be honoured to speak with you, learn about your family's situation, and explain how we might help. Please reach out to Caero Healthcare for a warm, no pressure conversation about the support that could make daily life easier, safer, and more fulfilling for the person you care about.

Common questions about Caero Healthcare

Where is Caero Healthcare located?

Caero Healthcare is a home care agency based in Telford, Telford and Wrekin (TF1 5QX), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Caero Healthcare provide?

Caero Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Caero Healthcare provide dementia care?

Yes. Caero Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Telford

This agency provides care within approximately 10 miles of their Telford office. Radius is approximate — claim to update

Contact Caero Healthcare Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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