Brockton Care

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About Us

Brockton Care provides care and support to people in their own homes in Newport and across Telford and Wrekin. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism, mental health needs, physical disabilities, sensory loss, and support for people affected by alcohol or drug misuse.

Support is agreed at home with the person and whoever they want involved. It might be a short daily call for personal care and medication, several visits through the day for meals, company and supervision, or support focused less on the body than on keeping a life together: appointments kept, money managed, a routine that holds when things are difficult.

We need to be straight about our standing. Our most recent inspection by the Care Quality Commission rated us requires improvement overall. We accepted what was found. Since then we have strengthened supervision and training, tightened how visits, medicines and records are managed and checked, and increased how closely senior staff look at the care actually being given rather than the care written down. That work continues and we will not claim it is complete.

We would rather tell you this ourselves and answer questions openly than have you learn it elsewhere. If you are considering support at home, ask us anything, including the uncomfortable questions about reliability and continuity. Those are fair questions and we would rather answer them now than later.

Common questions about Brockton Care

Where is Brockton Care located?

Brockton Care is a home care agency based in Newport, Telford and Wrekin (TF10 7AQ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Brockton Care provide?

Brockton Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Brockton Care's CQC rating?

Brockton Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 15 February 2024. You can read the full CQC report from the link on this page.

Does Brockton Care provide dementia care?

Yes. Brockton Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Newport

This agency provides care within approximately 10 miles of their Newport office. Radius is approximate — claim to update

Contact Brockton Care Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 15 February 2024
  • Report published: 15 February 2024

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Requires Improvement
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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