Community Care Worker

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About Us

We at Community Care Worker are proud to provide compassionate home care across Stoke on Trent and the wider Staffordshire area, supporting people to live well and safely in the place they know best, their own home.

Operating throughout the ST postcode region of the West Midlands, our team travels to residents across Stoke on Trent and surrounding communities, bringing personalised support directly to people's doorsteps. Because care is delivered in familiar surroundings, every visit is shaped around the rhythms, comforts, and routines that make a house a home. Whether someone lives in a quiet suburban street, a city centre flat, or a rural cottage on the edge of the county, our carers come prepared to fit gently into daily life.

The breadth of our specialisms reflects the diverse needs of the people we support. We provide care for older people, including those living with dementia, offering reassurance and consistency that helps reduce confusion and anxiety. For adults with learning disabilities or autism, we focus on enabling independence, championing choice, and supporting meaningful daily activity. We also assist individuals living with mental health conditions, physical disabilities, and visual or hearing impairments, adapting our communication and approach to suit each person. Younger adults navigating complex needs receive support that respects their goals, ambitions, and lifestyle, never defined by their diagnosis.

In practice, this means families can expect a thoughtful, joined up approach. A relative living with dementia might receive help with medication prompts, gentle conversation, and a familiar morning routine, whilst a younger adult with a physical disability may be supported with personal care, community access, or assistance pursuing work and hobbies. Whatever the package, our aim is the same: to preserve dignity, encourage independence, and give loved ones genuine peace of mind.

Our most recent CQC inspection, carried out in May 2023, rated us as Requires Improvement overall, with Good ratings in the Caring and Responsive domains and areas identified for development in Safe, Effective, and Well led. We are open about this. The Caring and Responsive scores reflect what families consistently tell us, that our staff treat people with warmth and tailor support to individual needs. The areas marked for improvement are ones we take seriously, and we are committed to strengthening our governance, safety practices, and effectiveness so that every domain reflects the standard of care our team works hard to deliver each day.

Choosing home care is a deeply personal decision, and we understand how much trust families place in those who step through the front door. If you are exploring support for yourself or someone you love in Stoke on Trent, we warmly invite you to get in touch. We would be glad to listen, answer your questions, and help you consider whether our approach is the right fit for your family.

Common questions about Community Care Worker

Where is Community Care Worker located?

Community Care Worker is a home care agency based in Stoke-on-trent, Staffordshire (ST9 0DG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Community Care Worker provide?

Community Care Worker is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Community Care Worker's CQC rating?

Community Care Worker is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 23 May 2023. You can read the full CQC report from the link on this page.

Does Community Care Worker provide dementia care?

Yes. Community Care Worker supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Stoke-on-trent

This agency provides care within approximately 10 miles of their Stoke-on-trent office. Radius is approximate — claim to update

Contact Community Care Worker Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 23 May 2023
  • Report published: 23 May 2023

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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