Bagnall Heights Domiciliary Service

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About Us

We are Bagnall Heights, and we provide domiciliary care to adults in their own homes in and around Stoke on Trent. We come to you, at times that suit your day, and we do what is needed so that living at home remains realistic. We help older people with washing and dressing, medication, meals, shopping and the household jobs that become harder with time. We support adults living with dementia, where the same familiar care workers arriving at predictable times do more good than anything else we can offer, so we keep the rota as steady as we can. We also support people with physical disabilities, taking care over equipment and over how each person prefers to be assisted, people living with sight or hearing loss, where announcing ourselves clearly and giving information in a usable form is part of the job, and younger adults who want help that reduces over time. Everything starts with a visit and a proper conversation at home, with family or an advocate present if that is wanted. The plan is written with the person, records what matters to them, and is reviewed honestly. If a visit is going to be late we ring and say so. Our most recent overall rating from the Care Quality Commission is good. Please get in touch.

Common questions about Bagnall Heights Domiciliary Service

Where is Bagnall Heights Domiciliary Service located?

Bagnall Heights Domiciliary Service is a home care agency based in Stoke-on-trent, Staffordshire (ST9 9JL), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Bagnall Heights Domiciliary Service provide?

Bagnall Heights Domiciliary Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Bagnall Heights Domiciliary Service's CQC rating?

Bagnall Heights Domiciliary Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 May 2019. You can read the full CQC report from the link on this page.

Does Bagnall Heights Domiciliary Service provide dementia care?

Yes. Bagnall Heights Domiciliary Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Stoke-on-trent

This agency provides care within approximately 10 miles of their Stoke-on-trent office. Radius is approximate — claim to update

Contact Bagnall Heights Domiciliary Service

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 15 May 2019
  • Report published: 15 May 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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