The Recruitment Partnership

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About Us

We at The Recruitment Partnership are proud to offer home care across Newcastle and the surrounding Staffordshire communities, supporting people to live well and safely in the comfort of their own homes. As a dedicated home care agency, we bring compassionate, personalised support directly to your doorstep.

Operating from within the ST postcode area, our team is well placed to reach individuals and families throughout Newcastle and the wider West Midlands region. Being based locally means we understand the community we serve, and it allows us to respond thoughtfully to the needs of those who rely on us. Because our care is delivered in your own home, the familiar surroundings you love remain at the heart of daily life, whether that is your favourite armchair by the window, the garden you have tended for years, or the neighbourhood you call home.

Our care encompasses a broad range of specialisms, each shaped around the individual. We provide older person care for those who wish to remain independent in later life, along with dedicated dementia care that focuses on routine, reassurance, and dignity for people living with memory difficulties. For younger adults and those with learning disabilities or autism, we offer supportive care that respects individuality and encourages meaningful daily living. We also support people experiencing mental health challenges, physical disabilities, and visual or hearing impairments, tailoring our approach so that every person feels genuinely understood.

In practice, this means our care plans are never one size fits all. We take time to learn about the person behind the referral, their preferences, their history, the small rituals that matter, and the goals they hold for themselves. Families can expect open communication, consistency in who visits, and a genuine commitment to keeping loved ones safe and comfortable at home.

Following our most recent CQC inspection in November 2025, we received an overall rating of Requires Improvement. We want to be transparent about what this means. Inspectors rated us Good across three important areas: Effective, Caring, and Responsive, recognising the quality of the care our team delivers and the way we respond to the people we support. The areas identified for improvement were Safe and Well-led, and we are actively addressing these with focused action, stronger oversight, and a clear commitment to raising standards across every part of what we do. We believe honesty about our journey matters, and we welcome conversations with families about the steps we are taking.

Choosing home care is a deeply personal decision, and we understand the weight it carries. If you are exploring options for yourself or someone you love in Newcastle or the surrounding area, we would be glad to talk with you, listen to your circumstances, and explain how we might help. Please reach out when you feel ready. We are here to support you every step of the way.

Common questions about The Recruitment Partnership

Where is The Recruitment Partnership located?

The Recruitment Partnership is a home care agency based in Newcastle, Staffordshire (ST5 9QA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does The Recruitment Partnership provide?

The Recruitment Partnership is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is The Recruitment Partnership's CQC rating?

The Recruitment Partnership is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 10 November 2025. You can read the full CQC report from the link on this page.

Does The Recruitment Partnership provide dementia care?

Yes. The Recruitment Partnership supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Newcastle

This agency provides care within approximately 10 miles of their Newcastle office. Radius is approximate — claim to update

Contact The Recruitment Partnership

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 10 November 2025
  • Report published: 10 November 2025

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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