Human Support Group - Stoke on Trent

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About Us

At Human Support Group in Newcastle, Staffordshire, we provide home care that allows people to live comfortably and independently in their own surroundings. We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, mental health conditions, physical disabilities, and visual or hearing impairments. Our focus is on understanding each person as an individual and building care around what matters most to them.

We know that inviting a care provider into your home is a significant decision, and we do not take that trust lightly. From the very first conversation, we aim to listen carefully, answer your questions honestly, and make sure you and your family feel informed and comfortable every step of the way. Care plans are shaped around the person receiving support, not the other way around.

Our team works hard to ensure that the support we provide genuinely makes a difference to daily life, whether that means helping someone maintain their routines, supporting their wellbeing, or simply being a friendly and reliable presence. We understand that needs can change over time, and we stay flexible so that our care continues to fit the person we are supporting.

We are proud that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good. We see this as a reflection of the work our team puts in day to day, and it gives families reassurance that we meet the standards expected of a trustworthy care provider.

If you are considering home care for yourself or someone you love in the Newcastle, Staffordshire area, we would welcome the chance to have a conversation. We are straightforward to talk to and will always be upfront about what we can offer and how we can help.

Common questions about Human Support Group - Stoke on Trent

Where is Human Support Group - Stoke on Trent located?

Human Support Group - Stoke on Trent is a home care agency based in Newcastle, Staffordshire (ST5 9QF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Human Support Group - Stoke on Trent provide?

Human Support Group - Stoke on Trent is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Human Support Group - Stoke on Trent's CQC rating?

Human Support Group - Stoke on Trent is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 May 2021. You can read the full CQC report from the link on this page.

Does Human Support Group - Stoke on Trent provide dementia care?

Yes. Human Support Group - Stoke on Trent supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Newcastle

This agency provides care within approximately 10 miles of their Newcastle office. Radius is approximate — claim to update

Contact Human Support Group Limited - Stoke on Trent

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 22 May 2021
  • Report published: 22 May 2021

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Requires Improvement
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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