Newcross Healthcare Solutions - North & Midlands

Logo of Newcross Healthcare Solutions Limited - North & Midlands, a home care agency in Cannock, Staffordshire, offering older person care, dementia care, learning disability and autism support and physical disability support.

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About Us

Newcross Healthcare supports people in their own homes across Cannock, Staffordshire and the wider Midlands. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism, physical disabilities, sensory loss and eating disorders.

Because we employ nurses as well as carers, we can take on support that needs clinical skill as well as practical help, and we are clear with people and their families about which is which rather than blurring the two.

We assess at home, with whoever the person wants present, and the conversation is as much about what somebody intends to keep doing for themselves as about what they need from us. The plan is agreed rather than issued and it changes when circumstances do. Support may be a short daily call for personal care and medication, several visits for meals, housework and company, or longer stretches for somebody who should not be alone.

Across that spread of needs, training is a practical matter rather than a formality, and our staff have the knowledge for the people they visit before they go out to them. We keep teams as consistent as the rota allows and say in advance when a new face is coming.

Our most recent inspection by the Care Quality Commission rated us good overall.

Common questions about Newcross Healthcare Solutions - North & Midlands

Where is Newcross Healthcare Solutions - North & Midlands located?

Newcross Healthcare Solutions - North & Midlands is a home care agency based in Cannock, Staffordshire (WS11 7FJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Newcross Healthcare Solutions - North & Midlands provide?

Newcross Healthcare Solutions - North & Midlands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Newcross Healthcare Solutions - North & Midlands's CQC rating?

Newcross Healthcare Solutions - North & Midlands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 January 2020. You can read the full CQC report from the link on this page.

Does Newcross Healthcare Solutions - North & Midlands provide dementia care?

Yes. Newcross Healthcare Solutions - North & Midlands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Cannock

This agency provides care within approximately 10 miles of their Cannock office. Radius is approximate — claim to update

Contact Newcross Healthcare Solutions Limited - North & Midlands

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 25 January 2020
  • Report published: 25 January 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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