Alpha Health & Care Services

Logo of Alpha Health & Care Services Limited, a home care agency in Southend-on-sea, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

We at Alpha Health & Care are proud to provide compassionate home care across Southend on Sea and the wider Essex community, supporting people to live safely and comfortably in the place they know best: their own home.

Rooted in the SS postcode area, our team travels across Southend on Sea to bring practical support and genuine companionship directly to residents' doors. Because care takes place within familiar surroundings, treasured belongings, favourite armchairs, garden views and neighbourhood routines all remain part of daily life, which can be especially reassuring for those who find change difficult.

Our care is tailored to a broad range of needs, so families can find continuity of support even as circumstances evolve. We provide older person care and specialist dementia care, offering gentle prompts, memory friendly routines and steady companionship that helps to reduce anxiety and confusion. We also support younger adults, individuals with learning disabilities or autism, and those living with mental health conditions or eating disorders, focusing on independence, dignity and personal goals. For people with physical disabilities or visual and hearing impairments, our team adapts communication and practical assistance to suit each person, whether that means help with mobility, personal care, medication support, meal preparation or simply a friendly presence during the day.

In practice, this means families can expect care plans shaped around the individual rather than a fixed template. We take time to understand life history, preferences, cultural background and small daily rituals, because these details are often what make care feel truly personal. Relatives are welcomed as partners in the journey, kept informed and listened to whenever concerns or changes arise.

Our commitment to quality is reflected in our Care Quality Commission rating of Good across every domain assessed, including Safe, Effective, Caring, Responsive and Well led. For families, this independent recognition offers reassurance that safeguarding, clinical effectiveness, compassion, responsiveness to changing needs and strong leadership are all embedded in the way we work each day.

Choosing home care is a significant decision, and we understand the mixture of love, worry and hope that comes with it. If you are exploring support for yourself or someone you care about in Southend on Sea, we warmly invite you to get in touch. We will listen carefully, answer your questions honestly and help you feel confident about the next step, whenever you are ready to take it.

Common questions about Alpha Health & Care Services

Where is Alpha Health & Care Services located?

Alpha Health & Care Services is a home care agency based in Southend-on-sea, Southend-on-Sea (SS1 2BB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Alpha Health & Care Services provide?

Alpha Health & Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Alpha Health & Care Services's CQC rating?

Alpha Health & Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 January 2020. You can read the full CQC report from the link on this page.

Does Alpha Health & Care Services provide dementia care?

Yes. Alpha Health & Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Southend-on-sea

This agency provides care within approximately 10 miles of their Southend-on-sea office. Radius is approximate — claim to update

Contact Alpha Health & Care Services Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 28 January 2020
  • Report published: 28 January 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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