Neighbourhood Care HQ

Neighbourhood Care HQ is a home care agency in Burnham-on-sea, Somerset (TA8 1AL). It holds a CQC rating of Good.

About Neighbourhood Care HQ

Neighbourhood Care supports people in their own homes around Burnham on Sea and across this part of Somerset. We work with older people and younger adults, people living with dementia or a mental health condition, people with a learning disability or autism, people with a physical disability, people with a visual or hearing impairment, and people dealing with alcohol or drug misuse. That breadth means we cannot work from a single template. We sit down at the start, work out what would genuinely make a difference to the person in front of us, and build the support around that rather than around what is easiest to staff. Covering a spread out area means being reliable about timing, because people plan their day around when we said we would arrive. We take our scheduling seriously and we ring ahead when something has slipped. Visits cover personal care, support with medication, meals and drinks, help around the house and with shopping, and support to get out to appointments or into town. Where a visit is as much about company and a steady routine as it is about tasks, we say so openly. Our most recent inspection by the Care Quality Commission rated us good overall. Please get in touch if you would like to discuss care at home in this part of Somerset.

Care provided at Neighbourhood Care HQ

Read the full inspection report on the CQC website.

Local care news in Somerset

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Common questions about Neighbourhood Care HQ

Where is Neighbourhood Care HQ located?

Neighbourhood Care HQ is a home care agency based in Burnham-on-sea, Somerset (TA8 1AL), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Neighbourhood Care HQ provide?

Neighbourhood Care HQ is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Neighbourhood Care HQ's CQC rating?

Neighbourhood Care HQ is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 November 2022. You can read the full CQC report from the link on this page.

Does Neighbourhood Care HQ provide dementia care?

Yes. Neighbourhood Care HQ supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Neighbourhood Care HQ

Can they support someone living with dementia at home?

Yes. Yes. Neighbourhood Care HQ is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Neighbourhood Care HQ covers roughly 10 miles from Burnham-on-sea.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Neighbourhood Care HQ has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Neighbourhood Care HQ. Actual fees depend on the room, the level of care and how it is funded.

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