Cloverley Care

Cloverley Care is a home care agency in Whitchurch, Shropshire (SY13 4PP). It holds a CQC rating of Good.

About Cloverley Care

At Cloverley Care, we provide home care support to people living in Whitchurch and the surrounding areas of Shropshire. Our work centres on helping individuals remain in the comfort of their own homes, living as independently as possible, with support that fits around their lives rather than the other way around. We support a wide range of people, including older adults, younger adults, and those living with dementia, learning disabilities, autism, physical disabilities, and visual or hearing impairments. We take the time to understand each person as an individual, what matters to them, how they like their day to run, and what kind of support genuinely makes a difference. No two people are the same, and we do not treat them as though they are. We are proud to hold a "Good" rating from the Care Quality Commission, which reflects the consistent, thoughtful care our team provides day in and day out. That rating means a great deal to us, not because of what it looks like on paper, but because it tells us we are getting things right for the people we support. We know that inviting someone into your home, or supporting a family member to do so, takes a great deal of trust. We do not take that lightly. We work hard to match people with carers who are not only skilled but who are also a good fit in terms of personality and communication style. Continuity matters, and we do our best to ensure familiar, reliable faces. If you are looking for home care support in the Whitchurch area and would like to have a conversation about how we might be able to help, we would be very glad to hear from you. There is no pressure, just an honest chat about what you need.

Care provided at Cloverley Care

Read the full inspection report on the CQC website.

Common questions about Cloverley Care

Where is Cloverley Care located?

Cloverley Care is a home care agency based in Whitchurch, Shropshire (SY13 4PP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Cloverley Care provide?

Cloverley Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Cloverley Care's CQC rating?

Cloverley Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 October 2017. You can read the full CQC report from the link on this page.

Does Cloverley Care provide dementia care?

Yes. Cloverley Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Cloverley Care

Can they support someone living with dementia at home?

Yes. Yes. Cloverley Care Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Cloverley Care Limited covers roughly 10 miles from Whitchurch.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Cloverley Care Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Cloverley Care Limited. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Cloverley Care

Dementia Care at Cloverley Care

Someone with dementia reads faces before they read instructions, which is why the same carer counts for so much. Dementia care is among the registrations held by Cloverley Care. A familiar house works in a person's favour, though the cooker, the stairs and the front door merit another look as the illness moves on. Ask how carers handle agitation, refusal of personal care and repeated questioning, and how those moments are recorded. It is fair to ask what dementia training the staff have and how often it is refreshed. Work out in advance how the package would grow if someone stopped being safe alone.

Home Care at Cloverley Care

Rural Shropshire makes travel time a real factor in home care, so the practicalities of scheduling deserve early attention. Cloverley Care in Whitchurch holds a home care registration. Packages are assembled from visits of half an hour to an hour, once or several times a day. Hourly rates across the West Midlands commonly sit between £26 and £31, which keeps a light package well short of residential costs. The good rating on record comes from an inspection in October 2017, long enough ago to warrant your own questions. Ask for written terms, the minimum call length, and how travel between calls affects timings.

Older Person Care at Cloverley Care

Two short visits a day will often hold a household together where one longer one would not. Cloverley Care is registered for older person care. Those calls cover washing and dressing, medication prompts, meals and a few minutes of ordinary conversation. Shropshire Council assesses needs and finances and may fund part of a package for those eligible. Ask how the rota is arranged, how many carers a person will see, and what the agency does about a missed call. Evening and overnight availability is worth establishing before anything is agreed.

Visual and Hearing Impairment at Cloverley Care

Where sight or hearing has faded, a carer's reliability about small things becomes the whole service, from the chair left in place to the greeting given at the door. Cloverley Care is registered to support visual and hearing impairment. Families should ask how these preferences are written into the care plan and how a new carer is briefed.

Younger Adults at Cloverley Care

Support for an adult of thirty or forty ought to be arranged around work, study and friendships rather than instead of them. Younger adults are included in what Cloverley Care is registered to support. Ask how far visit times can flex, whether help getting to appointments is included, and how quickly the plan can be revised.

Learning Disability and Autism at Cloverley Care

Good support for an autistic adult is often quieter and slower than people expect, with routines left alone and sensory pressure kept down. Cloverley Care is registered for learning disability and autism. Where the council commissions support there will be a written plan and reviews, so ask how the person's own wishes are recorded.

Physical Disability at Cloverley Care

Most of what limits a physically disabled adult at home is fixable, whether a bed at the wrong height, a bathroom that cannot be used, or a step with no rail. Physical disability sits within the registration held by Cloverley Care. Ask who requests an occupational therapy assessment, whether carers will use equipment already fitted, and how two carer tasks are covered.

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