Alexandra House Diamond Life Healthcare

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About Us

We at Alexandra House Diamond Life Healthcare are proud to provide compassionate home care across Ludlow and the surrounding Shropshire communities, supporting individuals to live well and safely in the place they know best: their own home.

Based in the historic market town of Ludlow, our team works throughout the SY postcode area and the wider West Midlands region. Rather than asking those we support to adapt to an unfamiliar environment, we bring professional care directly to the doorstep, whether that be a country cottage, a town centre flat, or a family home filled with memories. This approach allows the people we care for to remain surrounded by their belongings, their gardens, their neighbours, and the routines that bring comfort and continuity.

Our care is tailored to meet a wide range of needs, and we take pride in the breadth of specialisms our team is equipped to support. We provide dedicated older person care and dementia care, working with sensitivity and patience to help individuals living with memory loss feel settled, understood, and respected. For families navigating a dementia diagnosis, this often means reliable, familiar faces at consistent times, gentle prompting with daily tasks, and a calm, reassuring presence that eases anxiety for everyone involved.

We also support adults with mental health needs, physical disabilities, and visual or hearing impairments, as well as younger adults whose circumstances mean they benefit from professional support at home. In practice, this can include personal care, help with medication, assistance with mobility, meal preparation, companionship, and support to maintain hobbies, appointments, and connections with the wider community. Every care plan is shaped around the individual, because we firmly believe that good home care begins with truly listening to the person receiving it and to the family members who know them best.

Families considering care for a loved one understandably want reassurance about quality, and we are pleased that our most recent Care Quality Commission inspection awarded us a rating of Good across every domain assessed. Being rated Good for Safe, Effective, Caring, Responsive, and Well led reflects the standards we strive to uphold each day: safe practice, effective outcomes, genuine warmth, responsiveness to changing needs, and thoughtful leadership that supports our care team to do their very best work.

Choosing home care is a significant decision, and we understand that families often come to us during a worrying or uncertain time. Whether you are exploring options for a parent who needs a little extra help in the mornings, arranging more comprehensive support following a hospital discharge, or seeking specialist input for a relative living with dementia, we would be delighted to talk things through with you. Please get in touch with our friendly team to discuss how we might support your loved one to continue living comfortably, safely, and independently at home in Ludlow.

Common questions about Alexandra House Diamond Life Healthcare

Where is Alexandra House Diamond Life Healthcare located?

Alexandra House Diamond Life Healthcare is a home care agency based in Ludlow, Shropshire (SY8 1NH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Alexandra House Diamond Life Healthcare provide?

Alexandra House Diamond Life Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Alexandra House Diamond Life Healthcare's CQC rating?

Alexandra House Diamond Life Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 February 2019. You can read the full CQC report from the link on this page.

Does Alexandra House Diamond Life Healthcare provide dementia care?

Yes. Alexandra House Diamond Life Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Ludlow

This agency provides care within approximately 10 miles of their Ludlow office. Radius is approximate — claim to update

Contact Alexandra House Diamond Life Healthcare Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 2 February 2019
  • Report published: 2 February 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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