Delivering Care Direct

Delivering Care Direct is a home care agency in Smethwick, Sandwell (B67 7EL). It holds a CQC rating of Good.

About Delivering Care Direct

We provide care at home in Smethwick and the surrounding part of Sandwell, supporting older people and younger adults. The people we work with include those living with dementia, adults with learning disabilities, autistic people, people with mental health conditions and people with physical disabilities. Needs that varied cannot be met from a standard package, so we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. Where somebody is living with dementia, a familiar and unhurried carer does more good than anything written down. We put real effort into continuity, sending the same carers to the same households wherever the rota allows. It spares people from explaining themselves repeatedly and means somebody is likely to notice when a person is unwell, in pain or unusually withdrawn. Our staff are trained for the needs they are asked to meet and have senior colleagues they can reach when a situation is unclear. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking into care at home for yourself or a relative, please get in touch. We will give you an honest view of what we can take on and say so if we are not the right choice.

Care provided at Delivering Care Direct

Read the full inspection report on the CQC website.

Common questions about Delivering Care Direct

Where is Delivering Care Direct located?

Delivering Care Direct is a home care agency based in Smethwick, Sandwell (B67 7EL), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Delivering Care Direct provide?

Delivering Care Direct is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Delivering Care Direct's CQC rating?

Delivering Care Direct is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 December 2019. You can read the full CQC report from the link on this page.

Does Delivering Care Direct provide dementia care?

Yes. Delivering Care Direct supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Delivering Care Direct

Can they support someone living with dementia at home?

Yes. Yes. Delivering Care Direct is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Delivering Care Direct covers roughly 10 miles from Smethwick.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Delivering Care Direct has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Delivering Care Direct. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in Smethwick

Browse all home care in Smethwick.