Alternative Care - Suite 1 Parkside House

Logo of Carepoint Limited t/a Alternative Care - Suite 1 Parkside House, a home care agency in Rowley Regis, Sandwell, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

Here is the About Us section for Alternative Care:

At Alternative Care, we provide home care support to people living in Rowley Regis and the wider Sandwell area. Our work is rooted in helping individuals stay in their own homes, maintaining their independence and continuing to live life on their own terms.

We work with a wide range of people, including older adults, younger adults, and individuals living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We understand that no two people have the same needs, and we take time to get to know each person properly before putting any support in place.

We want to be straightforward with anyone looking into our care. Our most recent inspection by the Care Quality Commission resulted in a "requires improvement" rating, and we take that seriously. We have been working through the feedback we received and making real, practical changes to how we operate. We believe it is important to be honest about where we are on that journey rather than gloss over it. Families and individuals deserve to make informed decisions, and we would rather earn your trust through transparency and visible improvement than through words alone.

Our team works hard to treat every person they support with genuine respect and to show up consistently and reliably. We know that inviting someone into your home, or the home of a loved one, is not a small thing, and we do not take that responsibility lightly.

If you would like to find out more about how we might be able to support you or someone close to you, we would welcome the conversation. We are based in Rowley Regis and are always happy to talk through what good care could look like for your situation.

Common questions about Alternative Care - Suite 1 Parkside House

Where is Alternative Care - Suite 1 Parkside House located?

Alternative Care - Suite 1 Parkside House is a home care agency based in Rowley Regis, Sandwell (B65 0LG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Alternative Care - Suite 1 Parkside House provide?

Alternative Care - Suite 1 Parkside House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Alternative Care - Suite 1 Parkside House's CQC rating?

Alternative Care - Suite 1 Parkside House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 23 May 2019. You can read the full CQC report from the link on this page.

Does Alternative Care - Suite 1 Parkside House provide dementia care?

Yes. Alternative Care - Suite 1 Parkside House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Rowley Regis

This agency provides care within approximately 10 miles of their Rowley Regis office. Radius is approximate — claim to update

Contact Carepoint Limited t/a Alternative Care - Suite 1 Parkside House

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 23 May 2019
  • Report published: 23 May 2019

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Requires Improvement
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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