CSK Support 24

Logo of CSK Support 24 Ltd, a home care agency in Oldbury, Sandwell, offering older person care, dementia care, mental health care and learning disability and autism support.

CSK Support 24 is a home care agency in Oldbury, Sandwell (B68 0PJ). It holds a CQC rating of Requires Improvement.

About CSK Support 24

We provide care at home in Oldbury and the surrounding part of Sandwell. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions, people with physical disabilities, people with visual or hearing impairments and people whose difficulties involve alcohol or drugs. That is a wide range of need, and it only works if we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. For somebody dealing with substance use, what helps most is usually staff who are steady, do not moralise and keep turning up when they said they would. Continuity is therefore the heart of this work, and it is also the part that is hardest to get right. We try to send the same staff to the same people, because trust is slow to build and quickly undone. Our most recent overall rating from the Care Quality Commission was requires improvement. We prefer to say so ourselves. We are working through the points the inspectors raised and are willing to go through the report with anyone considering us. If you are looking for support at home, please get in touch.

Care provided at CSK Support 24

Read the full inspection report on the CQC website.

Common questions about CSK Support 24

Where is CSK Support 24 located?

CSK Support 24 is a home care agency based in Oldbury, Sandwell (B68 0PJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does CSK Support 24 provide?

CSK Support 24 is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is CSK Support 24's CQC rating?

CSK Support 24 is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 21 February 2019. You can read the full CQC report from the link on this page.

Does CSK Support 24 provide dementia care?

Yes. CSK Support 24 supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about CSK Support 24

Can they support someone living with dementia at home?

Yes. Yes. CSK Support 24 Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. CSK Support 24 Ltd covers roughly 10 miles from Oldbury.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

CSK Support 24 Ltd has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from CSK Support 24 Ltd. Actual fees depend on the room, the level of care and how it is funded.

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