Platinum Care Appointments – Essex

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About Us

Platinum Care Appointments is a home care agency in Woodford Green, supporting people in their own homes across Redbridge and the surrounding area. We work with older people, with people living with dementia and with people who have a physical disability.

The work is practical and it is personal. Helping somebody out of bed and into the day without leaving them feeling handled. A hand with washing and dressing, which protects more than appearances. Medication at the right time, in the right order, recorded honestly. A meal properly cooked. Help to move about safely indoors. And sometimes the most useful part of the visit is sitting down for a few minutes, because loneliness does as much damage as anything medical.

Continuity is where we concentrate our effort. Sending the same carers to the same people is the mechanism by which home care does any good: a carer who knows somebody spots the untouched food, the new bruise, the confusion that was not there last week. Somebody arriving for the first time spots nothing.

For people living with dementia, familiarity and an unhurried pace do what explanation cannot. For people with a physical disability, we take the time to learn exactly how that individual wants to be assisted with moving, because the right way is specific to the person.

The Care Quality Commission has not yet given us an overall rating. Ring us and we will tell you honestly what we can and cannot take on.

Common questions about Platinum Care Appointments – Essex

Where is Platinum Care Appointments – Essex located?

Platinum Care Appointments – Essex is a home care agency based in Woodford Green, Redbridge (IG8 8HD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Platinum Care Appointments – Essex provide?

Platinum Care Appointments – Essex is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support. The full list of services is shown on this page.

Does Platinum Care Appointments – Essex provide dementia care?

Yes. Platinum Care Appointments – Essex supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Woodford Green

This agency provides care within approximately 10 miles of their Woodford Green office. Radius is approximate — claim to update

Contact Platinum Care Appointments – Essex

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.

More about the care at Platinum Care Appointments – Essex

What each type of care involves, and the questions worth asking when you call or visit.

Older Person Care

A hand with washing and dressing protects more than appearances, as this agency puts it, and that is the spirit of what it describes for older people: helping somebody out of bed without leaving them feeling handled, medication at the right time and in the right order and recorded honestly, a meal properly cooked, and help to move about safely indoors. Sometimes, it says, the most useful part of a visit is sitting down for a few minutes. Platinum Care Appointments works across Redbridge from Woodford Green. Ask how long a standard call is and how many carers would be involved in a week. Ask too what cover exists in the evening, at weekends and overnight, since nobody remains in the house.

Dementia

The confusion that was not there last week is one of the things this agency says a familiar carer spots and a stranger does not. For dementia it points to familiarity and an unhurried pace rather than explanation, which is a reasonable instinct but not something the register can confirm. Dementia care sits on the Woodford Green registration, and that is all the public record establishes. Ask how carers are briefed before a first visit, how distress or refusal is handled, and what happens if somebody leaves the flat. Ask also how changes are recorded and passed to the family as dementia progresses.

Physical Disability

Registered only on 22 October 2026, this Woodford Green agency has no inspection rating to set against what it says about learning exactly how somebody wants to be helped to move. Equipment, a usable bathroom and one agreed technique are what matter in practice. Ask who assesses moving and handling, how it is written down, and whether two carers can attend when one cannot manage safely.

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

  • Safe: Not Yet Rated
  • Effective: Not Yet Rated
  • Caring: Not Yet Rated
  • Responsive: Not Yet Rated
  • Well-led: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How Platinum Care Appointments – Essex compares in Redbridge

Measured against the 130 home care agencies registered in Redbridge.

CQC rating
Not yet rated. 54 of the 130 agencies (42%) are rated Good or Outstanding.
Registered
October 2026. One of the newer agencies in the area. Only 0 of the 130 have registered more recently.
Provider
2 services. Platinum Care Appointments Limited runs 2 adult social care services.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Redbridge.

The local picture: Redbridge

What the numbers say about home care in Redbridge.

What home care costs

Type of careWhat it costs
Hourly care visits, London£22.88 to £30.05 an hour (Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Redbridge agencies publish a rate.)
What Redbridge pays£23.10 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 18,700. Rising to 22,200 by 2035, up 19%
  • People aged 85 and over: 5,300. Rising to 6,600 by 2035, up 23%
  • Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,000 by 2035, up 19%
  • Dementia diagnosis rate: 64%. The NHS ambition is 67%.
  • Agencies in the borough, last 12 months: 2 opened, 4 closed. 113 registered today.
  • Choice of agencies: 1176 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about Platinum Care Appointments – Essex

Facts from public registers, and what the agency has told us.

Registered with CQC
22 October 2026, less than a year ago.
Run by
Platinum Care Appointments Limited, which runs 2 adult social care services in England. All 1 that have a rating are rated Good or Outstanding.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Contact Platinum Care Appointments – Essex

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