PICAS-Pathway independent Care and Autism services

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About Us

PICAS provides care and support in people's own homes in Ilford and across the London borough of Redbridge. We work with older people, adults with learning disabilities, autistic adults, people managing mental health conditions, people with physical disabilities and younger adults.

Autism is central to a good deal of what we do, and it shapes how we work rather than sitting alongside it. Knowing what is coming is often more important to an autistic person than anything else we could offer, so we hold to arrangements even when a rota would rather we did not, we give proper notice before anything changes, and we keep the same small team around each person instead of rotating staff through.

We also take the word support seriously and try not to let it slide into doing things for people. The first conversation is about somebody's life rather than their difficulties: what a good week looks like, what stands in the way, and what they would much rather manage themselves.

In practice that means personal care, medication, meals and household help for some, and for others somebody alongside them at college, at work, on the bus or through the early weeks of living independently. We resource both properly.

The Care Quality Commission rated us good at our most recent inspection, and we keep asking the people we support whether we are doing what we said.

Common questions about PICAS-Pathway independent Care and Autism services

Where is PICAS-Pathway independent Care and Autism services located?

PICAS-Pathway independent Care and Autism services is a home care agency based in Ilford, Redbridge (IG3 8QR), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does PICAS-Pathway independent Care and Autism services provide?

PICAS-Pathway independent Care and Autism services is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is PICAS-Pathway independent Care and Autism services's CQC rating?

PICAS-Pathway independent Care and Autism services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 May 2022. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Ilford

This agency provides care within approximately 10 miles of their Ilford office. Radius is approximate — claim to update

Contact PICAS-Pathway independent Care and Autism services

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 7 May 2022
  • Report published: 7 May 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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