Petals Care Agency

Petals Care Agency is a home care agency in Ilford, Redbridge (IG6 3UT). It holds a CQC rating of Good.

About Petals Care Agency

Petals Care Agency provides care at home for people in Ilford and across Redbridge. Our carers visit people where they live, helping with the parts of the day that have become difficult while leaving the rest well alone. Most of the people we visit are older and many are living with dementia. We also support younger adults and people with a physical disability. Everything begins with a conversation in your own home about your routine, your preferences and what you would rather keep managing yourself. We write the plan from your answers and review it as things change rather than letting it sit unchanged for a year. Visits can cover personal care, help with medication, cooking a meal, shopping and housework, getting out to appointments, or simply company for somebody who sees very few people in a week. We keep care teams small so the same faces turn up, because being greeted by somebody you know changes the whole character of a visit, and for a person living with dementia it matters even more. Our most recent overall rating from the Care Quality Commission is good. We treat it as the standard we are expected to hold rather than an achievement to display, and we keep asking the people we visit and their families whether we are doing what we promised. If you are looking into care at home in this part of London, please get in touch and we will talk through the options honestly.

Care provided at Petals Care Agency

Read the full inspection report on the CQC website.

Common questions about Petals Care Agency

Where is Petals Care Agency located?

Petals Care Agency is a home care agency based in Ilford, Redbridge (IG6 3UT), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Petals Care Agency provide?

Petals Care Agency is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Petals Care Agency's CQC rating?

Petals Care Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 February 2024. You can read the full CQC report from the link on this page.

Does Petals Care Agency provide dementia care?

Yes. Petals Care Agency supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Petals Care Agency

Can they support someone living with dementia at home?

Yes. Yes. Petals Care Agency Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Petals Care Agency Limited covers roughly 10 miles from Ilford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Petals Care Agency Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Petals Care Agency Limited. Actual fees depend on the room, the level of care and how it is funded.

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