Haven Care

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About Us

Haven Care provides care and support in people's own homes across Ilford and the wider Redbridge area. We work with older adults, younger adults, people living with dementia, adults with learning disabilities, autistic adults, people with physical disabilities or loss of sight or hearing, people managing mental health conditions, and people working through difficulties with alcohol or drugs.

Covering that range means a template would be useless, so we do not use one. We sit down with the person, find out where help is genuinely needed and what they want their days to look like, and build the visits from there.

Where somebody is managing a mental health condition or working through difficulties with alcohol or drugs, consistency and an absence of judgement matter more than any technique. We turn up when we said we would, we do not lecture, and we stay involved when things are hard.

We keep the same carers with the same households wherever the rota allows.

Our most recent rating from the Care Quality Commission is good. Please get in touch to discuss support.

Common questions about Haven Care

Where is Haven Care located?

Haven Care is a home care agency based in Ilford, Redbridge (IG1 1BA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Haven Care provide?

Haven Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Haven Care's CQC rating?

Haven Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 March 2023. You can read the full CQC report from the link on this page.

Does Haven Care provide dementia care?

Yes. Haven Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Ilford

This agency provides care within approximately 10 miles of their Ilford office. Radius is approximate — claim to update

Contact Haven Care

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 21 March 2023
  • Report published: 21 March 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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